As our utmost priority is the health and well-being of our community, our medical centre will be CLOSED again today as a precautionary measure due to a suspected COVID-positive case who has attended our practice. We are still awaiting confirmation that it is now safe to open our practice, and are hoping that we will be able to re-open tomorrow.
We will continue to be conducting all phone consults and answering phone calls remotely as much as possible. We apologize for any delay in our phones being answered, but there are significantly increased call volumes, and due to the remote work around unfortunately our system is working a little slower than usual. We are very fortunate however that so many of our staff have very kindly offered to assist with phone answering, so we have many more staff than usual answering the phones to assist our many patients as quickly as possible.Please note that some of our doctors are not able to be set up for remote access and will not be available for phone consults during this period.
We sincerely apologize for any inconvenience caused, but want to take the appropriate measures to contain this risk.
If you need to contact us, you can do so through our email to firstname.lastname@example.org
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